Privacy Policy

Privacy Policy

Effective Date: 01/01/2025
Last Updated: 01/08/2025

Welcome to Brahmayasa Sejahtera Abadi ("we," "our," or "us"). Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and SMS-based services.

1. Information We Collect

We may collect and process the following types of personal data:

  • User Identification Data (e.g., name, phone number, email address) for login process
  • Communication Data (e.g., SMS messages such as OTP, marketing, notification)
  • Technical Data (e.g., IP address, browser type, device information)

2. How We Use Your Information

We use your information to:

  • Provide and enhance our SMS services
  • Send notifications, promotions, and product recommendations
  • Improve customer support and user experience
  • Ensure compliance with Telco operator policies and local regulations
  • Prevent fraudulent activities and unauthorized access

3. Data Security & Protection

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure. These measures include:

  • End-to-End Security Network for SMS communications (client-BSA-telco)
  • Secure Data Storage with restricted access
  • Multi-Factor Authentication (MFA) for access control

4. Data Sharing & Third Parties

We do not sell or share your personal data with unauthorized third parties. However, we may share necessary data with:

  • Telco operator to facilitate secure messaging and transactions
  • Preferred partners from telco to facilitate secure messaging and transactions
  • Legal Authorities if required by law

All data shared with third parties complies with local data protection regulations.

5. Data Retention Policy

  • We retain user data only as long as necessary to fulfil our services and comply with legal obligations.

6. Children’s Privacy

  • Our services are not intended for individuals under 17 years old.
  • We do not knowingly collect personal data from minors.

7. Dispute Resolution & Governing Law

  • This Privacy Policy is governed by the laws of Indonesia.
  • Any disputes shall be resolved through arbitration in Jakarta, Indonesia.

8. Cookies and Tracking Notice

A cookie is a small text file that a website saves on your computer or mobile device in order to facilitate and enhance your interaction with that service.

We or our service providers may use cookies and equivalent technologies such as clear gifs, web beacons, pixel tags, Javascript, device fingerprinting, and third-party cookies on our website. These technologies help us:

  • Track users
  • Conduct research
  • Allow navigation back to earlier registration pages
  • Improve our content and services

For instance, we may use web beacons on our websites to access and set cookies and to better understand user behavior. We may also use web beacons in e-mails and newsletters to track engagement.

Types of Cookies

  • Strictly Necessary: Essential for basic operations (e.g., secure login, session management).
  • Analytics Cookies: Help us measure performance and understand visitor behavior.
  • Functional Cookies: Enable enhanced functionality and personalization.
  • Performance Cookies: Measure site performance and popularity of pages.
  • Targeting Cookies: Set by advertising partners to deliver relevant adverts on other sites.

9. How to Control and Delete Cookies

Cookie Banner

When you visit our website for the first time, a cookie consent banner will appear to let you customize your preferences. Note: Strictly Necessary Cookies cannot be disabled.

Using Your Browser

You can control and delete cookies using your browser settings (www.aboutcookies.org). However, disabling cookies may impact functionality.

10. Use of CAPTCHA

Our website and service platforms use CAPTCHA ("Completely Automated Public Turing test to tell Computers and Human Apart") to distinguish real users from bots. Some data collected may include:

  • Browser cookies
  • IP address
  • Operating system
  • Mouse movements and keyboard strokes
  • Length of pauses between actions
  • Device settings (e.g., language or location)

Learn more about CAPTCHA from Google’s documentation.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

📧 Email: info@brahmayasa.com
📍 Address: EIGHTYEIGHT @KASABLANKA OFFICE TOWER LANTAI 18 UNIT AH, JALAN CASABLANCA KAVLING 88, Menteng Dalam, Tebet, Jakarta Selatan, DKI Jakarta, 12870

By using our website and SMS services, you agree to this Privacy Policy.